Right of withdrawal and voluntary return guarantee
(A consumer is any natural person who enters into a transaction for purposes which can be attributed primarily neither commercial nor its independent professional activity.)
You are entitled to withdraw from this contract within one month without giving any reasons.
The cancellation period is one month from the date
– where you, or a representative of your third party, other than the carrier and the goods have taken possession of or has, if you have ordered one or more goods under a single order and these will be delivered uniformly or be;
– where you, or a representative of your third party, other than the carrier and the final goods have taken possession of or has, if you have ordered more goods under a single order and these are supplied separately;
To exercise your right, you have to (Outchair GmbH, Wilhelm-Leuschner Strasse 28, 61197 Florstadt, Phone: 06035967112, fax number: 060 355 712, E-mail address: firstname.lastname@example.org) (by means of a clear explanation eg a by mail about your decision to withdraw from this contract, inform consigned letter, fax or e-mail). You can do so using the attached model withdrawal form, however, is not mandatory.
it made to safeguard the withdrawal period is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we have put all the payments that we have received from you, including delivery costs (except for the additional costs arising from the fact that you have chosen a different method of delivery than we offer, cheapest Standard have) immediately and repay at the latest within fourteen days from the date on which the notification was received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment.
We can withhold reimbursement until we have received the goods back, or until you have demonstrated that you have sent back the goods, whichever is the earlier.
You have to return the goods immediately and in any event not later than fourteen days from the date on which they notify us of any cancellation of this contract to us or to pass. The deadline is met if you send the goods before the period of fourteen days.
They bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods if the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.
Exclusion and Erlöschensgründe
The right does not apply to contracts
– The supply of goods which are not prefabricated and an individual selection or determination by the consumer is essential for the production or which are clearly tailored to the personal needs of the consumer;
– The supply of goods that can spoil quickly or whose expiration date has passed quickly;
– The supply of alcoholic beverages, the price has been agreed in the contract, but can be delivered earlier than 30 days after the contract and is dependent on their current value depends on fluctuations in the market on which the entrepreneur’s control;
– the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
That right expires early in contracts
– The supply of sealed goods which are not suitable for reasons of health or hygiene to return when their unsealed after delivery;
– The supply of goods when they were inseparably mixed with other goods after delivery due to their nature;
– for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after the delivery.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
– An Outchair GmbH, Wilhelm-Leuschner Strasse 28, 61197 Florstadt, fax number: 060 355 712, E-mail address: email@example.com:
– hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following goods (*) /
provision of the following services (*)
– Ordered on (*) / received on (*)
– the / Name of consumer (s)
– Address of / consumer (s)
– Signature of / consumer (s) (only for message on paper)
(*) Delete as appropriate.
Voluntary return guarantee
In addition to your statutory rights, we offer you the following voluntary return guarantee:
Products that you purchase from us, you can return within 30 days from receipt of the goods to us, provided that the product is complete and is in the same condition as when received and when any of the following reasons for exclusion apply.
Goods for which the statutory right of withdrawal, can not be returned in the context of the return guarantee. The same applies to goods for which the statutory right of withdrawal is extinguished before the end of the withdrawal period at the time of the return. Eligible for exclusion or Erlöschensgründe for the purchased product in the above Cancellation is stated under “exclusion and Erlöschensgründe”. The voluntary return guarantee also does not apply to digital content and software are supplied are not on a tangible medium (eg a CD or DVD).
If the goods between 1 November and 31 December of each year be sent to you, the goods can be returned by January 31 of the following year, even if more than 30 days have elapsed since receipt of the goods.
The goods must be returned to the address that is mentioned in the above Widerrufbelehrung. The return deadline is met if you send the goods before the expiration of the return period to this address.
If you return the goods in accordance with this voluntary return guarantee, we will refund the purchase price. However, we do not refund the shipping cost of your original purchase. When returning a product whose sale price exceeds the amount of 40 euros and you submit within 14 days from receipt to us, we additionally carry the return costs. When returning clothing, shoes and handbags, we will refund the purchase price and contribute regardless of the sales price of the product delivery and return costs.
In any case, you bear the risk of transportation for the return.
This money back guarantee is limited not your legal rights and therefore not your right.